Terms / Conditions for Reservation


Any questions regarding hotels, tours or cruises can be send to us via our email address:
We will respond to you as soon as possible after 10 hours from Monday to Sunday.

Reservation / Confirmation

All reservations to be made by email as following:

We will confirm your booking as soon as possible via email.



30% total cost per person is required to secure your reservation.

For late reservation (less than one week before the departure date of the trip) full payment for the trip or hotel reservation is required.

1. Pay by bank transfer

Transfer money to our bank account as following:

  • BANK NAME: Bank for Foreign Trade of Vietnam
  • ADDRESS: Hai Phong Branch. 11 Hoang Dieu, Hai Phong City
  • A/C NUMBER: 00 31370 408 192
  • A/C NAME: Nguyen Viet Tung

Address: Mr Nguyen Viet Tung, Cat Ba Ventures, 223, 1-4 street, Cat Ba Island, Hai Phong city,  Vietnam

 Pay by PayPal service:

Please pay through PayPal account via our email:

 Pay by Western Union

You can follow details in Vietnamese below:

  • Full name:  Nguyen Viet Tung (First Name: Viet Tung; Last Name: Nguyen)
  • So Chung minh Nhan dan (ID Number): 030935957
  • Cap ngay (Date Provided): 03/7/2013, Tai CA Hai Phong.( Hai Phong Police Provided)
  • Dia chi (Address) ; So 223, Duong 1-4, thi tran Cat Ba, h.Cat Hai, thanh pho Hai Phong, Viet Nam.

When you transfer money to our account. Your bank  will give you a code,  you send  the code to us.

We recommend Western Union, it is easier and much cheaper than Bank transfer.


 Final Payment

Final payment is to be made by cash or credit card at Cat Ba Ventures Office or at your hotel on your arrival date in Cat Ba Island.



 If you cancel your reservation outside 7 days prior to your tour date, your payment deposit will be refunded to you. No refunds will be given with less than 7 days notice. If you cancel because of illness we can issue you with a receipt which  allows you to claim back the money you paid from your own travel insurance provider.

If the weather will be bad (the typhoon comes or big wave) or other unforeseeable condition, we will reschedule your tour, or give you a full refund ... your choice. If we need to cancel we will try and contact you by sms, email or leaving messages at your hotel
Please be aware that it is our decision to cancel or otherwise due to weather and sea conditions. We do our best to make sure your trip is a great one. If you do not want to trust our judgement about the weather, do not make a booking with us. Cancelling at short notice because your weather app (which are always wrong) says rain, is not acceptable to us.

Note: We have drinking water is including. You can buy drinks from crew on the boat with a good price. You also can bring your own favorite drinks on the boat but you have to pay 30% for the tax and service charge.



For deposit fee of the trip/ reservation services is not including bank fees or transfer fees) customer has to pay extra for bank fees or transfer fees.

For final payment at: CAT BA VENTURES  office:

if you pay by cash is no fee.

if you pay by credit card we will add as 3 % bank charge into total among of your payment in advance.





(These banks and/or branches partner up with Vietcombank and they may offer you the cheapest transfer rate)

1. Australia

1.1. Commonwealth Bank of Australia, Sydney | Bank code: CTBAAU2S
1.2. ANZ Bank Melbourne | Bank code: ANZBAU3M

2. Austria

2.1. Raiffeisen Zentral Bank Oesterreich A.G., Vienna | Bank code: RZBAATWW

3. Belgium

3.1. Ing Belgium SA/NV, Brussels | Bank code: BBRUBEBB010
3.2. Fortis Bank S.A (General Bank), Brussels | Bank code: GEBABEBB06A

4. Canada

4.1. Royal Bank of Canada, Toronto | Bank code: ROYCCAT2
4.2. Bank of Montreal | Bank code: BOFMCAM2

5. Denmark

5.1. Den Danske Bank A/S, Copenhagen | Bank code: DABADKKK

6. France

6.1. Societe Generale, Paris | Bank code: SOGEFRPP
6.2. BNP Paribas, Paris | Bank code: BNPAFRPP
6.3. Natexis Banque (BFCE), Paris | Bank code: BFCEFRPP
6.4. Credit Agricole (Banque Indosuez), Paris | Bank code: AGRIFRPP
6.5. Banque Commerciale Pour l’Europe du Nord (Euro Bank), Paris | Bank code: EUROFRPP

7. Germany

7.1. BHF Bank, Frankfurt | Bank code: BHFBDEFF500
7.2. Deutsche Bank A.G., Frankfurt | Bank code: DEUTDEFF
7.3. Westdeutsche Landesbank Girozentrale, Dusseldolf | Bank code: WELADEDD
7.4. Dresdner Bank AG, Frankfurt | Bank code: DRESDEFF
7.5. American Express Bank GMBH, Frankfurt | Bank code: AEIBDEFX

8. Hongkong

8.1. Hongkong and Shanghai Banking Corp., Hongkong | Bank code: HSBCHKHHHKH
8.2. Standard Chartered Bank, Hongkong | Bank code: SCBLHKHH
8.3. Vietnam Finance Company Ltd. 16th Floor, Golden Star Building, 20 Lockhart Road, Hongkong | Bank code: BFTVHKHH

9. India

9.1. United Commercial Bank, New Delhi | Bank code: UCBAINBB202

10. Italy

10.1. Banca Intesa SPA, Milano (Comitbanca) | Bank code: BCITITMM

11. Japan

11.1. Bank of Tokyo – Mitsubishi Ltd., Tokyo | Bank code: BOTKJPJT
11.2. Sumitomo Bank Ltd., Tokyo | Bank code: SMBCJPJT
11.3. Mizuho Corporate Bank Ltd., Tokyo | Bank code: MHCBJPJT
11.4. UFJ Bank Ltd., Tokyo | Bank code: SANWJPJT

12. Korea

12.1. Korea First Bank, Seoul | Bank code: KOFBKRSE

13. Netherlands

13.1. ABN Amro Bank N.V., Amsterdam | Bank code: ABNANL2A

14. Norway

14.1. Nordea Bank Norge ASA, Oslo | Bank code: NDEANOKK

15. Malaysia

15.1. Malayan Banking Berhad, Kuala Lumpur | Bank code: MBBEMYKL

16. Singapore

16.1. Standard Chartered Bank, Singapore | Bank code: SCBLSGSG
16.2. United Overseas Bank, Singapore | Bank code: UOVBSGSG
16.3. Development Bank of Singapore | Bank code: DBSSSGSG
16.4. Natexis Bank, Singapore | Bank code: BFCESGSG

17. Sweden

17.1. Nordea Bank Sweden AB, Stockholm | Bank code: NDEASESS
17.2. Handelsbanken AB, Stockholm | Bank code: HANDSESS
17.3. Skandinaviska Enskilda Banken Stockholm | Bank code: ESSESESS

18. Switzerland

18.1. Credit Suisse (First Boston), Zurich | Bank code: CRESCHZZ80A
18.2. Union Bank of Switzerland (UBS), Zurich | Bank code: UBSWCHZH80A
18.3. Bipielle Bank, Lugano | Bank code: BPLSCH22

19. Taiwan

19.1. International Commercial Bank of China, Taipei | Bank code: ICBCTWTP011
19.2. Farmer Bank of China, Taipei | Bank code: FBOCTWTP

20. Thailand

20.1. Bangkok Bank Public Co.Ltd., Bangkok | Bank code: BKKBTHBK
20.2. Thai Military Bank Public Co Ltd., Bangkok | Bank code: TMBKTHBK

21. U.S.A

21.1. JP Morgan Chase Bank, New York | Bank code: CHASUS33
21.2. Citibank NA, New York | Bank code: CITIUS33
21.3. American Express Bank Ltd., New York | Bank code: AEIBUS33
21.4. Bank of American NA, San Francisco | Bank code: BOFAUS6S
21.5. HSBC Bank USA (RNB), New York | Bank code: MRMDUS33
21.6. Deutsche Bank Trust Company, New York | Bank code: BKTRUS33
21.7. Bank of New York, New York | Bank code: IRVTUS3N
21.8. ABN Amro Bank, New York | Bank code: ABNAUS33
21.9. Standard Chartered Bank, New York | Bank code: SCBLUS33
21.10. Union Bank of California Intl, New York | Bank code: BOFCUS33
21.11. Wachovia Bank NA, New York | Bank code: PNBPUS3NNYC

22. England

22.1. National Westminster Bank PLC, London | Bank code: NWBKGB2L
22.2. Lloyds TSB Bank PLC, London | Bank code: LOYDGB2L
22.3. USBC Bank PLC (Midland Bank) London | Bank code: MIDLGB22
22.4. Standard Chartered Bank, London | Bank code: SCBLGB2L

23. Laos

23.1. Laocombank, Vientiane | Bank code: COEBLALA
23.2. Lao – Viet Bank, Vientiane | Bank code: LAOVLALA

24. Cambodia

24.1. Cambodian Commercial Bank Ltd., Phnompenh | Bank code: SICOKHPP.